What is CRM-led Digital Innovation Lab?
Proven Governance Structure and Execution framework to deliver Digital Transformation across Commercial/Sales, Medical and R&D.
Proprietary package of Process, Technology and Skills, compatible with Salesforce.com Lightning, Microsoft Dynamics 365, Veeva
Reduces capital expenditure and improves productivity. A collaborative approach provides a consistent delivery using a single digital platform.
A regulated and compliant platform to manage Digital Apps and content. Modernize legacy applications to cloud and remove points of failure.
CRM Digital Innovation Lab.
Mobile, On-Demand, Cloud and AI are redefining how Pharma & HealthCare deliver products and services to patients and improve their lives.
The Pillars of HealthCare Digital Transformation
In a regulated industry, change does not come easy. It requires Industry experience, technology awareness and people skills to achieve desired results.
The journey starts with choosing the right Digital Platform. The four principles to build this success being:
- Identify the Brand focus leading to core products and services that would differentiate your offerings from the competition. Then, build your digital roadmap around these core offerings.
- Develop a lean Delivery Mechanism that leverages the new Digital Platform to integrate the entire product delivery lifecycle. This reduces the overall time to market and minimizing compliance breaches
- Strengthen your IT foundation with Digital Platforms, upgrade the talent pool to leverage some if the inherent benefits like cloud infrastructure, Big Data computing to treat data as a strategic asset, improve security protocols and build as-a-service applications.
- Embrace an Open culture to encourage innovation, participation and a sense of belonging led top-down by the Leadership team. Enable teams to pursue digital adoption.
Transform the way you acquire, serve, engage and innovate.
Create 1-1 patient journeys. Collaborate across Healthcare ecosystem.
Deliver smart, simple and personalized engagement.